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Accessibility

Statement

This accessibility statement applies to content published on the open policy finder website.

This website is run by Jisc. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • Change colours, contrast levels and fonts using browser or device settings
  • Zoom in up to 400% without problems
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know some parts of this website are not fully accessible. For example:

  • Not all content is readable via screen reader software
  • Screen readers may not read some elements exactly as they appear

Feedback and contact information

If you are experiencing difficulty with any content on open policy finder or require assistance with any part of our site, please contact us as detailed below and we will be happy to assist. If you wish to report an accessibility issue, have any questions, or need assistance please contact help@jisc.ac.uk.

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact us:

We will consider your request and get back to you.

Enforcement procedure

If you contact us with a complaint and you are not happy with our response contact the Equality Advisory and Support Service (EASS)

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations").

Technical information about our accessibility

Jisc is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed under Non-accessible content.

Non-accessible content

Non-compliance with the accessibility regulations:

  1. Some form inputs may be missing the appropriate autocomplete attribute, which could make it harder for assistive technologies to understand their purpose. 1.3.5 (Identify Input Purpose)
  2. Some aria-label attributes are mismatched or empty, which could cause inconsistencies in accessible names, making it harder for assistive technologies to understand the elements. 2.4.6 (Headings and Labels)
  3. In the Transitional Agreement Lookup Tool, some labels do not match the visible text, which could confuse users relying on assistive technologies. 2.5.3 (Label in Name)
  4. Some form fields or controls may be missing clear labels or instructions, which could make it difficult for users to understand how to interact with them. For example, in the Transitional Agreement Lookup Tool form. 3.3.2 (Labels or Instructions)

Non-compliance: third-party tools

Hotjar

We use Hotjar to better understand our users' needs and optimise the experience of this website. We do not have a suitable alternative and, as we do not control the platform, are unable to make the changes required to improve it. Accessibility testing of Hotjar was last completed in October 2024 and Jisc has plans to retest and review this in March 2025. This statement will be updated to show the results of that testing.

How we tested this website

Evaluation of the website's compliance was carried out via self assessment in January 2025 using a combination of manual testing and automated testing (Axe, Lighthouse, SiteImprove and Wave).

What we are doing to improve accessibility

Evaluation of the website's compliance was carried out as a self assessment.

Whenever new features are released they go through our internal quality assurance checks and must meet WCAG 2.2 AA. We are also committed to working on the issues above.

Preparation of this accessibility statement

This statement was prepared on 15 November 2023. It was last updated on 3 February 2025.

Content modified from the GOV.UK accessibility statement - used through the GOV.UK accessibility statement v3.0